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“Happiness cannot be traveled to, owned, earned, or worn. It is the spiritual experience of living every minute with love, grace & gratitude.” – Denis Waitley
1) A group of positions that have similar duties, tasks & responsibilities is called ____________ ( Answer:- JOB) 2) _____________________________________ can be derived from Job Analysis ( Answer:- Job Specification & Job Description) 3) A written summary of content & context of job is called _______________________ ( Answer:- Job Description ) 4) A written summary of KSA required to per form a job is ______________________ (Answer:- Job Specification) 5) KSA represents ____________ _______________ & _______________________ (Answer:- Knowledge, Skill and Attitude) 6) Identifying the source of __________________ candidates and ______________ them to apply for the job is called Recruitment (Answer:- Potential , Attracting ) 7) Promotion is a _______________________ source Recruitment (Answer:- Internal) 8) Campus selection is a __________________________ source of recruitment (Answer:-External) 9) To be ethical and social towards ne...
MULTIPLE CHOICE QUESTIONS B 142 7-1 A quota is: A. a strategic target B. an expected performance objective C. set only by top management D. a type of sales promotion used to increase sales for cyclical products E. described by all of the above D 142-143 7-2 Which of the following statements about quotas is true? A. Quotas are strategic statements of expected performance by salespeople. B. Quotas are concerned with end results only; specific activities are the responsibility of the salesperson. C. In large industrial products firms, quotas are often the most important input used for creating marketing plans. D. Many salespeople find quotas to be motivational. E. To be effective, quotas ...
MULTIPLE CHOICE QUESTIONS 1. __________________ is quoted as saying that “everyone lives by selling something.” a. Bill Gates b. Robert Louis Stevenson c. Arthur Miller d. Henry Ford Answer: (b) Difficulty: (2) Page: 513 2. All of the following were characterizations of salespeople brought about by Arthur Miller’s Death of Salesman and Meredith Wilson’s The Music Man EXCEPT : a. loners. b. cigar-smoking. c. backslapping. d. conservative Bible-thumpers. Answer: (d) Difficulty: (1) Page: 513 3. Modern salespeople build __________________ by listening to their cu...
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